Questions Addressed


CrashPlan runs constantly, even when the application is not open.

https://support.code42.com/CrashPlan/6/Configuring/Pause_backups_and_downloads

Pause the CrashPlan Service

Pause CrashPlan from the menu bar icon

You can use the Code42 app icon in the menu bar to pause the Code42 service for a specific period of time.

  1. Open the menu bar item.
  2. Select the gear menu.
  3. Choose Pause.
  4. Select a duration (1 hour, 4 hours, or 1 day).

Pause CrashPlan (up to 24 hours) with Code42 command

You can enter a manual command to pause the Code42 service for a specific period of time:

  1. Sign in to the CrashPlan app.
  2. Open Code42 Commands by entering the keyboard shortcut for your operating system:
  3. Run a command to pause the Code42 service:
  4. Press Enter.

Pause Crashplan while at Sea or limit bandwidth

  1. Sign in to the CrashPlan app.
  2. Open Code42 Commands by entering the keyboard shortcut for your operating system:
  3. Enter deauthorize and press Return

Note: Your computer will NOT be backed up until the set time has elapsed or you have manually resumed CrashPlan! It is advisable to use some other backup method during this time.

Resume the Crashplan Service

Resume Crashplan from the menu bar icon

To resume the Code42 service after you've paused it:

  1. Open the menu bar item.
  2. Select Resume.

Resume CrashPlan with Code42 command

  1. Sign in to the CrashPlan app.
  2. Open Code42 Commands by entering the keyboard shortcut for your operating system:
  3. Enter resume and press return:

CrashPlan will immediately resume backups (you'll notice progress in each backup destination), or time to next backup that appears below each backup destination will return to a time within 15 minutes. 

NOTE: If you deauthorized, simply signing back in will automatically reauthorize. 

If you need further assistance, please contact IGPP Help Desk.