Conrad McGarry updated July 14, 2014 at 7:22 PM


Questions Addressed

Procedure

  1. Navigate to your Applications folder.
  2. Open CrashPlan.app.
  3. When prompted, install Java.


    Note: If this installation fails, download Java 1.6 directly from Note: If this installation fails, download Java 1.6 directly fromĀ Apple's support page.

  4. After Software Update finishes installing Java, CrashPlan.app opens and all operations begin normally.


If you need further assistance, pleaseĀ contact IGPP HelpDesk.