Questions Addressed


Installation Steps for: 


Agent Requirements on macOS

OS ReleaseNameSupported Agent version
macOS 10.15.4Catalina4.1
macOS 10.14Mojave4.1
macOS 10.13High Sierra4.1

Minimum Hardware Requirements

MinimumRecommended
1 GHz dual-core CPU or better
1 GB RAM or more, according to the operating system requirements2 GB recommended
2 GB free disk space

Installing macOS SentinelOne Agent:

Notes: Need to have site token during the installation process. Installation process automatically activates and adds to SentinelOne console. 

  1. Complete IGPP Host Registration form to obtain download info
  2. Navigate to Google Drive IGPP Software Guest/Anti-Virus/SentinalOne/macOS folder
  3. Mount SentinelAgent_macos_vX_X_X_XXXX_YYYYMMDD by double-clicking on it.
  4. Open up the installer package within the disk image and follow instructions to install.

  5. Enter site token provided to you and click Continue:

  6. If you see the System Extension Blocked message, click OK.



  7. Open System Preferences and click on Security & Privacy
  8. Click Allow - System software from developer "Sentinel Labs Inc." was blocked from loading
  9. Click Close.

Agent Requirements on Windows


Windows OSNameSupported Agent version
Windows Server2019, 2016, 2012 R2, 2012, 2008 R2 SP14.1
Windows 1032/64-bit4.1


Minimum Hardware Requirements

MinimumRecommended
1 GHz CPU or betterDual-core. From Windows Agent version 2.0 and higher, you can install on a single-core CPU, but performance will not be optimal.
1 GB RAM or more3 GB recommended
2 GB free disk space on the Windows partition


Installing Windows SentinelOne Agent:

Notes: Need to have site token during the installation process. Installation process automatically activates and adds to SentinelOne console. 

  1. Complete IGPP Host Registration form to obtain download info
  2. Navigate to Google Drive IGPP Software Guest/Anti-Virus/SentinalOne/Windows folder
  3. Launch .exe installer. 
  4. In User Account Control window, click Yes:


  5. Click Install:


  6. Enter site token provided to you and click Continue: 


  7. Installation may take a few minutes without any status. Once complete click Yes to reboot computer: 


  8. Should see SentinelOne icon in the system tray: 


Agent Requirements on Linux Distributions


Operating SystemVersionSupported Agent Versions
Red Hat Enterprise Linux (RHEL)6.4+, 7.1 - 7.64.1 and above

7.7, 7.8, 8.0, 8.1, 8.24.2
CentOS6.4+, 7.1 - 7.74.1 and above

7.8, 8.0, 8.14.2
Oracle6.9, 6.10, 7.x4.1 and above


Linux 3.0 Minimum Hardware Requirements for Agent and for Endpoint Usage

MinimumNotes
2 GHz Dual-core
4 GB RAMaccording to the operating system or distro requirements
25 GB free disk spaceat least 3 GB in /opt/sentinelone
SSE4.x instruction-supported CPU

SSE4a is not supported

Installing Linux SentinelOne Agent:

Notes: In order to activate and add to SentinelOne console, host must have internet access (i.e. hosts with un-routable IP addresses cannot have SentinelOne installed). 

  1. Complete IGPP Host Registration form to obtain download info
  2. Navigate to Google Drive IGPP Software Guest/Anti-Virus/SentinalOne/Linux folder
  3. From CLI, launch installer using .rpm package: 

    rpm -i --nodigest package_pathname

    or, for .deb package: 

    dpkg -i package_pathname



  4. Installation will take a minute. There will not be a status, other than returning to command prompt.
  5. Once installation is complete, associate agent with console by providing the site token provided to you: 

    sudo /opt/sentinelone/bin/sentinelctl management token set site_token

    where site_token is copied from provided text file. 


  6. Association should only take a second or so.
  7. Activate agent: 

    sudo /opt/sentinelone/bin/sentinelctl control start


  8. Activation should complete in seconds and will show the following when completed:

    Starting agent...
    Agent is running


  9. To obtain resulting UUID of installation (for comparing with UUID in admin console): 

    sudo /opt/sentinelone/bin/sentinelctl management uuid get




If you need further assistance, please contact IGPP HelpDesk.





Additional resources: 

https://support.sentinelone.com/hc/en-us/articles/360004212634-Installing-Agents (requires login)

Uninstalling Sophos Anti-Virus