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J. Brandt Buckley updated June 17, 2009 at 5:41 AM

Questions Addressed

  • Who should I contact if I'm experiencing a computer problem? Who should I contact if I'm experiencing a computer problem?
  • Can IGPP Net Ops repair hardware? Can IGPP Net Ops repair hardware?
  • Can IGPP Net Ops repair Apple hardware in warranty? Can IGPP Net Ops repair Apple hardware in warranty?

Software

If you're encountering a software issue, we can help. Send us a support request ticket and one of us will get back to you as soon as possible. For new issues, sending a ticket is preferred to sending us individual emails because tickets are picked up by the earliest available technician. If the problem is urgent, please give us a call at x41753.

Hardware

IGPP Net Ops can diagnose and repair most hardware issues. Since Fall 2008, IGPP Net Ops has been an Apple-Authorized Self-Service provider. This means we can repair or facilitate the repair of many Mac hardware issues quickly, in-house, and at no charge for parts if under warranty. If you suspect you're encountering a hardware issue, send us a support request ticket and one of us will get back to you as soon as possible. For new issues, sending a ticket is preferred to sending us individual emails because tickets are picked up by the earliest available technician. If the problem is urgent, please give us a call at x41753.

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