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  • Basic Restart for all Operating Systems
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If you are able to open the CrashPlan app, follow the steps below to restart the CrashPlan service.

  1. Open the CrashPlan app
  2. Double-click the CrashPlan logo in the upper-right corner
    The CrashPlan command-line area opens
  3. Enter this command: 
  4. Press Enter
    This closes the CrashPlan app, stops the CrashPlan service, and then restarts the CrashPlan service

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